Black Monday
That was the day I received the results of a recent appraisal of the Turbopalace, which judged that it is worth 90% of what I paid for it. After making a 20% initial downpayment, and paying the mortgage (not to mention property taxes) for seven years, I now own (according to the appraiser) 21.7% of my condo. Which, according to the mortgage broker, is not a sufficient percentage to qualify for refinancing it (that, aside from depressing myself, was the whole point of getting an appraisal.) So overall this was glum news.
The same afternoon, I received a letter from a large bank (let's call them "Bank of Amscareica") which issues one of my credit cards. The letter indicated that I am a "valued customer", that they "appreciate the opportunity to serve me", and went on to inform me that they were cutting my credit limit by 50%. The letter indicated that this decision was "based in part on information provided by TransUnion Consumer Relations."
So I went over to our friends at TransUnion and downloaded my annual free credit report, which showed not a single late payment or other flaw, and my credit score, which was lovely. Then I called the bank and spoke to several people. All of them confirmed that my credit is indeed lovely, that there are in fact no concerns whatsoever about my finances, but that, still, they intend to cut my credit by 50%. The best explanations I could get are "We're doing this for everyone" and "We're doing it because you don't need more than that." I pointed out to the valued customer service people that I had had a checking account at the bank for 17 years, and the credit card for 5, and that this sort of shenanigan does not help to keep me as a customer. Still, they would not change their decision.
It's kind emotionally painful to be told that yesterday you were considered dependable to pay back up to X$, but today you're only good for 0.5X$, for no reason. And it pisses me off to the point that I may indeed close my accounts with them.
But what pisses me off the most is that a few months ago, when the bank itself was having a spot of financial trouble, and needed a loan to hold them over, I sent them $146.92. I did, and so did every other living U.S. citizen. That was money I really could've used for something else. They haven't paid me back for that yet, and I kind of doubt they ever will. So they really have a lot of nerve, after taking my helping hand, to write me a letter saying they're cutting my credit.